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Trash and restore

Deleting in a dataroom can almost always be undone. A deleted item goes to the trash of the dataroom and stays there for thirty days.

Trash of a dataroom with deleted items, who deleted them and the end date
The trash shows per item who deleted it, when it disappears automatically and whether restoring is still possible.
  1. Open the action menu of the folder or the document.
  2. Choose Move to trash and confirm.
  3. The item disappears from the index and appears in the trash.

A folder goes to the trash with its contents. If you restore it, the contents come with it.

  1. Choose Trash in the toolbar of the index.
  2. Select one or more items.
  3. Choose Restore.

The item returns to its old place and keeps its number. If the original folder no longer exists, the system reports Returns to the main folder and the item appears at the top of the index.

After thirty days the system deletes the item permanently. Each item shows the date: Will be deleted permanently automatically on …. There is no separate step and no reminder beforehand — anything you want to keep, you restore within those thirty days.

An administrator can also delete items permanently straight away. That is only possible if nothing objects. The system blocks it and tells you why:

Message Meaning
Legal hold: permanent deletion is blocked A legal hold is running on this matter
The dataroom is not active The dataroom is archived or closed
Retention period runs until … The statutory or agreed retention period has not yet expired
Used as an exhibit in pending proceedings The document is part of an exhibit list

Permanent deletion requires approval from a second administrator. The request appears in the trash with the name of the requester; another administrator chooses Approve. That way one person can never make evidence disappear on their own.

Deleting, restoring, requesting and approving all appear in the dataroom’s audit trail, with name and time. Even if an item later disappears permanently, the log is kept.